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Searching across SITES

Is there an enhancement request already to allow for searching across sites? If not, can you put one in please? We're running into this problem where we have different sites for two different things (product manual vs knowledge base) and would like our customers to be able to search across both sites from either search box. It's a serious limitation without it.

Thanks.

Barbara Kennedy

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Barbara,

Searching across sites probably isn't something we will be adding. A site is intended as a standalone area where you put all of the documentation for a particular audience. If you need people to access multiple manuals then they should all go in the same site.

Trevor DeVore 0 votes
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Can we put in an enhancement request anyway? I understand what you're saying about a standalone site having multiple manuals (our Help site consists of over two dozen manuals). But real world, the problem is that a KB is not some manual that slots in under Help. It's its own site with its own set of manuals (we're using manuals to organize KB articles into sections since SSL is not a true KB system). It would be very beneficial to end-users if SSL had an option to search across sites.

Barbara Kennedy 0 votes